Privacy Policy

Introduction

Welcome to Ekinch! This Privacy Policy is intended to inform you about how we collect, use, disclose, and protect your personal information when you use our services. By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect and process various types of personal information to provide you with our services and to improve your experience. The types of personal information we may collect include:

Personal Identification Information

This includes your full name, email address, and phone number. We collect this information to create and manage your account, communicate with you, and provide customer support.

Location Data

We may collect information about your location to provide location-based services and improve the relevance of our offerings.

Professional Information

This includes details related to your profession, such as job title, company name, and industry. We use this information to tailor our services to meet your professional needs and interests.

Usage Data

We may collect data on how you interact with our services, including IP addresses, browser types, operating systems, and usage patterns. This helps us understand how our services are used and identify areas for improvement.

Transaction Data

If applicable, we may collect information related to financial transactions, such as payment details and billing information, to process and manage transactions securely.

How We Use Your Information

• Service Provision and Improvement: To provide and maintain our services, respond to your inquiries, and enhance the overall user experience.
• Personalization: To tailor our services to your preferences and interests.
• Communication: To send you updates and offers.
• Analytics and Research: To improve our services through usage data.
• Legal Compliance: To fulfill legal obligations.

Data Security

We implement technical and organizational measures to protect your data. These include:

• Encryption: Protecting your data in transit and storage.
• Access Controls: Limiting data access.
• Regular Audits: Reviewing vulnerabilities.
• Incident Response: Rapid mitigation of threats.

Cookies and Tracking Technologies

We may use third-party services that rely on cookies to collect analytics and preferences. You can manage cookie settings through your browser.

Data Sharing and Disclosure

• Service Providers: Vendors under strict confidentiality.
• Legal Requirements: Disclosure for compliance.
• Business Transfers: Sharing during mergers or acquisitions.
• Protecting Rights: To prevent fraud or abuse.

Your Rights and Choices

• Access: Request a copy of your personal data.
• Correction: Ask for updates to incorrect info.
• Deletion: Request to delete your data.
• Opt-Out: Unsubscribe from communications.

User-Generated Content and Community Guidelines

• No Tolerance Policy: No offensive or abusive content allowed.
• Terms of Use: Binding agreement to platform rules.
• Content Moderation: Automated and manual review.
• Reporting: Flagging system for users.
• User Blocking: Tools to mute/report offenders.
• Rapid Enforcement: Review within 24 hours.

Contact Information

Email: contact@ekinch.com

Address: Ovolo IT Building Solutions Pvt. Ltd., TIDES Business Incubator, IIT Roorkee, Roorkee, Haridwar, Uttarakhand.

Changes to This Policy

We may update this policy as required. Continued use of our services after updates constitutes your acceptance of those changes.

Thank You

Thank you for trusting Ekinch. We are committed to protecting your data and providing a secure experience.